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Rules Enforcement

Notice to Quit (Rules Violation)

Why Is This Important?

What's the old saying, the path to hell is paved with good intentions? If a tenant drops a car on blocks in the front yard and we let it go for a week, what's the message to all the other tenant? If there's a home with no paint, rotted trim and broken decking at the front of the park, what does that say about the quality of the tenants or the management? What's the message to a prospect that might drive through the park? Net/net, enforcing the rules is fundamental to the survival of the park!

What Does Success Look Like?

Success here is a bit of an "art form" and every manager needs to use their good judgement. If the violation is egregious and the tenant is defiant, we should serve the notice immediately. If the violation is something that just needs to get resolve and it's ongoing, we can start with a reminder notice, talk with the tenant and gradually ramp up the process. We will follow all the appropriate laws with respect to the timing, format and cure period for the quit notices. We issue them without joy, plenty of empathy and yet no reluctance, as this is our obligation based on the rules of the park and the law.

Key Success Objectives
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  • The park manager will work with the offsite manager to create notice to quit for a rules violation.

  • The manager will follow the appropriate service process: sign and date, tape to the tenant's front door, drops another in the mail, signs the POS, scans everything and uploads to the tenant file in Rent Manager.

  • If the tenant does not resolve the rules violation during the cure period, the park manager will engage the offsite manager to ensure the file is turned over to the park attorney.

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